Cookie Policy
Last updated: January 5, 2025
Introduction
This Cookie Policy explains how Crowment ("we," "our," or "us") uses cookies and similar tracking technologies on our website and service. This policy should be read together with our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our service to function properly. They enable core functionality such as:
- User authentication and session management
- Security and fraud prevention
- Load balancing and system stability
- Remembering your preferences and settings
Functional Cookies
These cookies enhance your experience by remembering your choices and preferences:
- Language and region preferences
- Theme selection (dark/light mode)
- Comment form auto-fill information
- Recently viewed content
Analytics Cookies
We use analytics cookies to understand how visitors interact with our service:
- Page views and user navigation patterns
- Popular features and content
- Error tracking and performance monitoring
- User engagement metrics
- Database performance insights (aggregated and anonymized)
- Notification delivery and engagement tracking
Security Cookies
These cookies help us maintain the security of our service:
- CSRF (Cross-Site Request Forgery) protection
- DDoS mitigation through Cloudflare
- Bot detection and spam prevention
- Suspicious activity monitoring
Third-Party Cookies
Our service may set third-party cookies from our trusted partners:
Cloudflare
- Purpose: Security, performance optimization, and content delivery
- Duration: Session and persistent cookies
- More info: Cloudflare Cookie Policy
Google OAuth
- Purpose: Authentication services when you sign in with Google
- Duration: As determined by Google's policies
- More info: Google Cookie Policy
Discord OAuth
- Purpose: Authentication services when you sign in with Discord
- Duration: As determined by Discord's policies
- More info: Discord Privacy Policy
Email Service Providers
- Amazon SES: For transactional email delivery and tracking
- Brevo: For marketing emails and newsletter delivery (may set tracking cookies for email campaigns)
- Purpose: Email delivery, open tracking, and engagement analytics
- Duration: As determined by respective service policies
Self-Hosted Analytics
- Database Analytics (CockroachDB): Performance monitoring and usage analytics
- Notification Analytics (Novu): Delivery tracking and engagement metrics
- Purpose: Service optimization and reliability monitoring
- Duration: Session and persistent cookies as needed for functionality
Cookie Duration
Session Cookies
These temporary cookies are deleted when you close your browser. They are used for:
- Maintaining your login session
- Storing temporary form data
- Security tokens
Persistent Cookies
These cookies remain on your device for a specified period or until you delete them:
- Short-term (24 hours to 30 days): Authentication tokens, preferences
- Medium-term (30 days to 1 year): Analytics data, performance metrics
- Long-term (1-2 years): User preferences, security settings
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots menu → Settings → Privacy and security → Cookies and other site data
- Choose your preferred cookie settings
- You can also manage cookies for specific sites
Mozilla Firefox
- Click the menu button → Settings → Privacy & Security
- Under "Cookies and Site Data," adjust your preferences
- Use "Manage Data" to control specific site cookies
Safari
- Safari menu → Preferences → Privacy
- Adjust "Block cookies" settings
- Use "Manage Website Data" for site-specific controls
Microsoft Edge
- Click the three dots menu → Settings → Cookies and site permissions
- Select "Cookies and site data"
- Adjust your cookie preferences
Impact of Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our service:
- Essential cookies: Service may not function properly
- Functional cookies: You may need to re-enter preferences
- Analytics cookies: We won't be able to improve our service based on usage data
Cookie Consent
When you first visit our website, we will ask for your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
- Change your preferences at any time
Data Protection and Privacy
The data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws, including:
- GDPR (General Data Protection Regulation) for EU users
- CCPA (California Consumer Privacy Act) for California residents
- Other applicable local privacy laws
International Data Transfers
Some of our third-party service providers may process cookie data outside your country. We ensure appropriate safeguards are in place for such transfers.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:
- Updating the "Last updated" date at the top of this policy
- Posting a notice on our website
- Sending you an email notification for material changes
Contact Us
If you have questions about our use of cookies, please contact us at:
Additional Resources
For more information about cookies and how to manage them, you can visit: