Crowment does not offer refunds for any payments made to our Service. All subscription fees are non-refundable.
We've designed our pricing model to be transparent and risk-free for all users:
- Free Tier Available: We offer a fully functional free tier that allows you to test all features of our platform without any financial commitment. You can evaluate the Service, integrate our comment widget, and see if it meets your needs before paying anything.
- Predictable Pricing: Our pricing is storage-based and transparent. You only pay for what you actually use — comment and media storage. There are no hidden fees, surprise charges, or confusing page view billing that could lead to unexpected costs.
- Clear Limits: Each plan clearly specifies the included storage limits. You can monitor your usage through our dashboard and understand exactly what you're getting before you pay.
- Flexible Subscriptions: You can cancel your subscription at any time. Upon cancellation, your account will remain active until the end of your current billing period, with no further charges.
As a customer, you are responsible for:
- Evaluating the Service thoroughly using our free tier before upgrading
- Understanding your storage needs and choosing the appropriate plan
- Monitoring your usage through the dashboard to ensure the plan meets your needs
In rare cases of technical failure on our part that renders the Service completely unusable for an extended period, we may at our sole discretion offer account credits. This does not constitute a refund of cash payments.
If you have questions about this Refund Policy or need help choosing the right plan, please contact us before making a purchase decision. We're happy to help you evaluate whether Crowment is the right fit for your needs.
- Email: [email protected]
- Response Time: We typically respond within 24-48 business hours