Terms of Service

Last updated: January 5, 2025

1. Agreement to Terms

By accessing or using Crowment ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Crowment is a third-party comment system that allows website owners to embed interactive commenting functionality on their websites. Our service includes user authentication, comment management, moderation tools, and related features.

3. Account Registration and Security

3.1 Account Creation

  • You must be at least 13 years old to create an account.
  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

3.2 Authentication

We offer OAuth authentication through Google and Discord. By using these services, you also agree to their respective terms of service and privacy policies.

4. Acceptable Use

4.1 Permitted Uses

You may use our Service to:

  • Post comments and engage in discussions on websites that use our Service
  • Manage your user profile and preferences
  • Interact with other users in a respectful manner

4.2 Prohibited Uses

You agree not to use the Service for any of the following prohibited activities:

  • Harmful Content: Posting content that is defamatory, harassing, threatening, or promotes violence
  • Spam: Sending unsolicited messages, advertisements, or repetitive content
  • Illegal Activities: Using the Service for any illegal purposes or to violate any laws
  • Impersonation: Impersonating other individuals or organizations
  • Privacy Violations: Sharing personal information of others without consent
  • Intellectual Property Infringement: Posting content that violates copyright, trademark, or other intellectual property rights
  • Malicious Activities: Distributing malware, viruses, or engaging in hacking attempts
  • Platform Manipulation: Attempting to circumvent security measures or manipulate the Service

5. User Content

5.1 Content Ownership

You retain ownership of the content you post through our Service. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content as necessary to provide the Service.

5.2 Content Responsibility

You are solely responsible for the content you post. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any content posted through the Service.

5.3 Content Moderation

We reserve the right to remove, edit, or disable any content that violates these Terms or our community guidelines. We may also suspend or terminate accounts that repeatedly violate our policies.

6. Payment Terms

6.1 Premium Features

Some features of our Service may require payment. Payment processing is handled by Lemon Squeezy, and you agree to their terms of service for payment-related matters.

6.2 Billing and Refunds

  • Subscription fees are charged in advance on a recurring basis
  • You may cancel your subscription at any time
  • Refunds are provided in accordance with our refund policy
  • We reserve the right to change pricing with reasonable notice

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Third-Party Services and Infrastructure

Our Service integrates with and relies on various third-party services and self-hosted infrastructure:

8.1 Third-Party Services

  • Cloudflare: For performance and security services
  • Google OAuth: For authentication services
  • Discord OAuth: For authentication services
  • Lemon Squeezy: For payment processing
  • Amazon SES: For email delivery services
  • Brevo: For marketing email and newsletter services

Your use of these third-party services is subject to their respective terms of service and privacy policies.

8.2 Self-Hosted Infrastructure

We operate certain services on our own infrastructure, including:

  • Database Systems: For storing your account data, comments, and service information
  • Notification Systems: For managing in-app and email notifications

While these services are self-hosted, they may collect operational data such as performance metrics and usage analytics to ensure service reliability and optimization.

9. Intellectual Property

9.1 Our Rights

The Service and its original content, features, and functionality are owned by Crowment and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9.2 User Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose.

10. Disclaimers and Limitation of Liability

10.1 Service Availability

We strive to maintain high availability but do not guarantee that the Service will be uninterrupted, secure, or error-free. The Service is provided "as is" and "as available."

10.2 Limitation of Liability

To the maximum extent permitted by law, Crowment shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10.3 Indemnification

You agree to indemnify and hold harmless Crowment from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion features in your settings.

11.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any breach of these Terms or other reasons at our sole discretion.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Your comments may remain visible on websites where they were posted, but your account and profile will be removed.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Arbitration

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Community Guidelines

In addition to these Terms, users must follow our Community Guidelines, which include:

  • Be Respectful: Treat other users with courtesy and respect
  • Stay On Topic: Keep comments relevant to the discussion
  • No Hate Speech: Do not post content that promotes hatred or discrimination
  • Protect Privacy: Do not share personal information of others
  • Report Issues: Use our reporting tools to flag inappropriate content

15. Accessibility

We are committed to making our Service accessible to users with disabilities. If you encounter accessibility barriers, please contact us for assistance.

16. International Users

Our Service is operated from [Your Country] and may not be available in all jurisdictions. Users accessing the Service from other countries do so at their own risk and are responsible for compliance with local laws.

17. Contact Information

If you have any questions about these Terms, please contact us at:

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Crowment regarding the Service.

20. Assignment

We may assign our rights and obligations under these Terms to any party at any time without notice to you. You may not assign your rights under these Terms without our prior written consent.

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